Privacy Policy

Effective Date: September 28, 2025 | Website: www.skmatec.com | Email: support@skmatec.com

1. Introduction

Welcome to SKMATEC, operated by Zibo Shengkai New Materials Co., Ltd.. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.skmatec.com, contact us, or engage in business communication. We value your privacy and are committed to protecting your data in accordance with applicable data protection laws, including the GDPR and CCPA.

2. Information We Collect

Personal Identification Information: Name, email address, phone number, company name, country, and job title.
Business Information: Inquiry content, purchase history, order details, and payment-related data for transactions.
Technical Information: IP address, browser type, device information, and website usage statistics collected via cookies or analytics tools.
Communication Data: Messages or correspondence you send to us via email, contact forms, or WhatsApp.

3. How We Use Your Information

To respond to inquiries, provide quotations, and process orders.
To improve our products, services, and website performance.
To communicate order updates, logistics, or after-sales service.
To comply with legal, regulatory, and customs documentation requirements.
To send newsletters or product updates (only with your consent).

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our website performance. You may choose to disable cookies in your browser settings, but this may limit certain functionalities.

5. Data Sharing and Disclosure

With authorized logistics, freight, or payment partners to fulfill your orders.
With legal or regulatory authorities if required by law.
With IT or hosting partners who support our website (under confidentiality agreements).

6. International Data Transfers

As an export-oriented company based in China, we may transfer your information to servers or partners located in other countries. We take reasonable measures to ensure your data is adequately protected during such transfers.

7. Data Retention

We retain your data only as long as necessary to fulfill our obligations or legal requirements. Order-related data may be kept for up to 7 years for compliance with trade documentation laws.

8. Your Rights

Access, correct, or delete your data.
Withdraw consent to marketing communications.
Restrict or object to processing in certain conditions.
Request data portability (where applicable).

To exercise these rights, contact us at support@skmatec.com.

9. Data Security

We use SSL encryption, secure servers, and access control to prevent unauthorized access, alteration, or destruction of your personal data.

10. Marketing Communications

We may send newsletters or product updates only if you’ve subscribed. You may unsubscribe at any time using the link in the email or by contacting us directly.

11. Third-Party Services

Our website may link to third-party services such as Alibaba or WhatsApp. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.

12. Children’s Privacy

Our website is not directed toward individuals under 16 years of age. We do not knowingly collect personal information from minors. If you believe we have done so, please contact us for removal.

13. Legal Basis for Processing (EU Visitors)

Contractual necessity: To perform contractual obligations.
Legal obligation: To comply with trade or tax laws.
Legitimate interests: To maintain communication and improve services.
Consent: For marketing or optional communications.

14. Changes to This Privacy Policy

SKMATEC reserves the right to modify or update this Privacy Policy at any time. Changes will take effect immediately upon posting on this page.

15. Contact Us

Zibo Shengkai New Materials Co., Ltd.
Email: support@skmatec.com
Website: www.skmatec.com
Address: Zhangdian District, Zibo City, Shandong Province, China